Warranty Information

WARRANTY INFORMATION CENTER

Jim Chapman Communities makes a commitment to you “after the sale” by providing a limited one year warranty administered by NewHome Warranty Management, Inc. – the original warranty management services for new home owners. NewHome’s long history of working with Builders provides you with proven warranty management systems unmatched in the home building industry.

CONVENIENCE

NewHome provides you with local service. Their knowledgeable staff is never more than a phone call away. They are always prepared to take your call and respond by dispatching contractors, performing walk-throughs or inspections or simply answering your questions.

24-HOUR EMERGENCY SERVICE

If an emergency in your home occurs, NewHome is there to field your call, make a determination as to the source of the problem and dispatch the appropriate contractor.

PROFESSIONAL STAFF

NewHome’s staff of professionals has been trained to perform at a level of professionalism unique to the building industry. NewHome’s stringent rules of conduct and professionalism will become evident as you witness the quality of our administrators, walk-through and orientation experts.

COMMUNICATION

Your local NewHome office communicates with your builder and trades persons who were involved in the construction of your new home on a regular basis. Their staff stands ready to accommodate all of the communication needs you may have regarding the management of your warranty.

WALK-THROUGH & NEWHOME EXPERTS

NewHome’s professional representatives will perform a NewHome Orientation with you explaining all the functions and operations of many of the components of your new home. You will soon experience a “Peace of Mind” in knowing NewHome is there to assist you in determining warranty issues from normal maintenance responsibilities.

2-10 Home Buyers Warranty

Jim Chapman Communities also offers our new homeowners a 2-10 Home Buyers Warranty Structural Home Warranty.

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